Privacy policy

This Privacy Policy describes how ZMA Prints (“we,” “us,” or “our”) collects, uses, and shares your personal information when you visit, use our services, or make a purchase from our website (the “Site”). By using our Site, you agree to the collection and use of information as described in this Privacy Policy.

1) Personal Information We Collect

When you visit our Site or place an order, we may collect certain types of personal information, including:

A. Information you provide to us

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Order details (items purchased, sizes, color choices, personalization notes)

  • Messages you send to customer support (including attachments you provide)

B. Information collected automatically
When you browse our Site, we may automatically collect:

  • Device information (browser type, device type, operating system)

  • IP address and general location (approximate, not precise)

  • Site usage data (pages viewed, time on page, clicks, referring/exit pages)

  • Cookies and similar tracking data (explained below)

C. Information from purchases and transactions

  • Transaction and payment confirmation details (note: we do not store full payment card numbers)

  • Shipping status and delivery updates

2) How We Use Your Personal Information

We use personal information to operate our business and provide services, including to:

  • Fulfill orders (process payments, confirm purchases, ship orders, manage returns when eligible)

  • Communicate with you (order confirmations, shipping updates, customer support replies)

  • Provide custom services (process custom request details you submit for made-to-order items)

  • Improve our Site (analyze performance, fix errors, improve the shopping experience)

  • Marketing and promotions (send updates if you opt in, show relevant offers)

  • Fraud prevention and security (detect suspicious activity and protect transactions)

  • Legal compliance (maintain records, comply with laws, enforce policies)

3) Cookies and Similar Technologies

We use cookies and similar technologies to help our Site function properly and to improve your experience. These technologies may:

  • Remember preferences

  • Keep items in your cart

  • Understand how visitors use the Site

  • Support marketing and advertising

You can adjust cookie settings through your browser controls. Please note that disabling certain cookies may affect Site functionality.

4) How We Share Personal Information

We may share your personal information with third parties in limited circumstances, such as:

  • Service providers who help operate our business (payment processing, shipping and delivery, website hosting, customer support tools, analytics, order management)

  • Advertising partners to help show you more relevant ads on other websites (where permitted by law)

  • Legal and compliance reasons if required to respond to lawful requests or to protect our rights, customers, or business

  • Business transfers if we are involved in a merger, acquisition, or sale of assets (information may be transferred as part of that process)

We share only what is necessary for the purpose described and expect service providers to handle data responsibly.

5) Targeted Advertising, “Sale,” or “Sharing” of Personal Information

As described above, we may collect personal information through cookies and similar technologies and may share it with third parties, including advertising partners. This helps us show ads that may be more relevant to your interests and for other purposes described in this Privacy Policy.

Under certain U.S. state privacy laws, sharing personal information for targeted advertising based on your interaction across different websites may be considered “sale,” “sharing,” or “targeted advertising.” Depending on where you live, you may have the right to opt out of these activities.

Global Privacy Control (GPC):
If you visit our Site with the Global Privacy Control opt-out preference signal enabled, depending on where you are located, we will treat this as a request to opt out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our Site.

Other ways to opt out:
You may also request to opt out by contacting us (see Contact section below). Opt-out requests may be device- and browser-specific.

6) Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, such as:

  • Right to know/access the personal information we collect about you

  • Right to correct inaccurate personal information

  • Right to delete personal information (with some legal exceptions)

  • Right to opt out of targeted advertising / sale / sharing (where applicable)

  • Right to data portability (receive a copy of your information in a usable format)

  • Right to non-discrimination for exercising privacy rights

To exercise a privacy right, contact us using the details below. We may need to verify your identity before completing certain requests.

7) Data Retention

We keep personal information only as long as necessary to:

  • fulfill orders and provide support

  • comply with legal obligations

  • resolve disputes

  • enforce our policies

  • maintain business records

Retention periods vary depending on the type of information and why we collected it.

8) Data Security

We take reasonable steps to protect your personal information. However, no method of transmission or storage is 100% secure. We encourage you to use strong passwords (if applicable) and to avoid sharing sensitive details by email.

9) Children’s Privacy

Our Site is not intended for children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us personal information, please contact us so we can delete it.

10) Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, operations, or legal requirements. Updates will be posted on this page with a revised effective date.

11) Contact Us

If you have questions about this Privacy Policy, want to exercise a privacy right, or need help with an order, contact us:

ZMA Prints
Address: 12172 S IL-47 #206, Huntley, IL 60142, United States
Phone: 7087142838
Email: Contactus@zmaprints.com
Additional Email: mlafabrics20@gmail.com